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POPIA Compliance Manual

Protection of Personal Information Act (POPIA)
Organisation: Study Nook
Information Officer: Study Nook
Contact Email: hello@study-nook.org
Website: https://study-nook.org
Effective Date: 28 February 2026


1. Introduction

Study Nook is committed to protecting the privacy and personal information of all users in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This manual outlines how personal information is collected, processed, stored, and protected when users interact with our website.


2. Purpose of Personal Information Processing

Study Nook may collect and process personal information for the following purposes:

  • Responding to user enquiries
  • Managing website communications
  • Sending newsletters or updates (where consent is provided)
  • Improving website functionality and user experience
  • Website analytics and performance monitoring
  • Affiliate tracking and referral management

3. Categories of Personal Information Collected

The personal information collected may include:

  • Name
  • Email address
  • IP address
  • Browser and device information
  • Website usage data

Study Nook does not intentionally collect sensitive personal information.


4. Lawful Basis for Processing

Personal information is processed based on:

  • User consent
  • Legitimate business interests
  • Legal compliance obligations

5. Sharing of Personal Information

Personal information may be shared with:

  • Website hosting providers
  • Analytics service providers
  • Affiliate tracking partners
  • Email communication platforms

All third parties are expected to maintain appropriate data protection standards.


6. Data Security Measures

Study Nook implements reasonable technical and organisational safeguards to prevent:

  • Unauthorised access
  • Loss or misuse of data
  • Disclosure or alteration of information

7. Data Subject Rights

In terms of POPIA, users have the right to:

  • Access personal information held about them
  • Request correction or deletion
  • Object to processing
  • Withdraw consent

Requests may be submitted via email to:
hello@study-nook.org


8. Retention of Information

Personal information will only be retained for as long as necessary to fulfil its intended purpose or comply with legal requirements.


9. Information Officer

The appointed Information Officer responsible for POPIA compliance is:

Information Officer: Study Nook
Email: hello@study-nook.org


10. Updates to this Manual

This manual may be updated periodically to reflect operational or legal changes.

Last Updated: 28 February 2026

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